Outsourcing Program

Let's work together!

INBOUND SALES

ORDER MANAGEMENT

Initial Order, Fulfillment, Shipping, Tracking, Administrative Tasks

 

DIRECT RESPONSE

Website, Banner Ads, Special Offers, Direct Marketing Campaigns

 

CUSTOMER SERVICE SUPPORT 

Email and Live Chat Support, Customer Inquiry

 

HELP DESK

Non-Technical Level 1 and Level 2 Customer Support

OUTBOUND SALES

LEAD VALIDATION AND INITIAL PRE-QUALIFICATION

Prospect Lists, Current Customers, Marketing Campaigns

 

APPOINTMENT SET UP, CONFIRMATION AND FOLLOW UP 

B2B, B2C, Seminars, Special Events, Industry Neutral

 

OUTBOUND SALES

Customer Satisfaction, Upsell Opportunities

CUSTOMER SERVICE & ACCOUNT VERIFICATION

SPECIALIZED RESEARCH

Database Searches, Inquiries

 

VIRTUAL OFFICE ASSISTANCE 

Phone Answering, Messaging and Services

Calendar Management, Word Processing, Editing, Proofreading
Email Management and Forwarding

 

DATABASE MANAGEMENT

Data Entry, Customer Lists, Email Lists

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